Shipping Policy

Last updated: August 25, 2026

This Shipping Policy explains where HealthandOutdoors ships, available shipping methods, charges, order handling, delivery estimates, tracking, and what to do if a shipment is delayed, lost, damaged, or undeliverable.

Where We Ship

We currently ship through standard website checkout to all 50 U.S. states, Washington, D.C., and eligible APO, FPO, and DPO U.S. military addresses.

We do not currently offer general international shipping or standard website checkout shipping to U.S. territories or possessions. If checkout does not display a shipping option for an address, we cannot accept the order for that destination at that time.

Shipping Options and Charges

The following options are available when shown at checkout:

• Free Standard Shipping: Free on every order, with an estimated delivery time of 3–7 business days.
• Expedited Shipping: $9.99 per order, with an estimated delivery time of 2–3 business days.

No minimum purchase is required for free standard shipping. The shipping method, charge, and delivery estimate displayed and selected at checkout govern the order.

Order Handling and Cutoff

Orders placed before 2:00 p.m. Central Time, Monday through Saturday, are scheduled for same-day handling. Orders placed after the cutoff are scheduled for handling on the next handling day. Orders placed on Sunday are scheduled for handling on Monday, unless Monday is a holiday.

Handling means preparing the order for transfer to a carrier. Carrier scans may not appear immediately after a shipping label is created. Holidays, payment review, address verification, product restrictions, and events outside our reasonable control may affect timing.

Delivery Estimates

Delivery times are estimates, not guarantees. Business days exclude Sundays and carrier-observed holidays. Weather, carrier congestion, remote-address service, peak periods, emergencies, and other events outside our reasonable control may delay delivery.

If an order contains products with different fulfillment requirements, the order may arrive in more than one shipment. Available methods and estimates are shown at checkout before payment.

Carriers and Service Selection

HealthandOutdoors may use an appropriate national, regional, local, or other carrier capable of serving the selected shipping option. A particular carrier or service is not guaranteed unless checkout specifically identifies it.

Tracking

When tracking is available, we may send a shipping confirmation with the carrier and tracking number. Tracking can take time to activate after label creation. Customers may also use the Track Your Order page when tracking information is available.

Address Requirements

Customers are responsible for providing a complete and accurate delivery address. P.O. Boxes are supported only when the selected carrier and service permit them. APO, FPO, and DPO addresses may require additional carrier handling time even when the shipping option is available.

If an address is incomplete, incorrect, undeliverable, or cannot be served by an available method, we may contact the customer, delay shipment while seeking correction, or cancel and refund the affected order. Additional reshipment charges may apply when permitted if an incorrect customer-supplied address causes a return or failed delivery.

Delayed, Lost, or Damaged Shipments

If tracking shows an unusual delay, loss, or delivery problem, please contact us through the store contact channel with the order number. We may ask the customer to confirm the address, review tracking, contact the carrier, or provide photographs of damaged packaging and products so we can investigate.

Keep the shipping box, label, packaging, and damaged item until the claim is resolved. Remedies for damaged, defective, missing, or incorrect items are handled under the applicable Returns & Refunds Policy and law.

Shipping Restrictions

Some products may have carrier, legal, safety, hazardous-material, size, weight, or destination restrictions. If a product cannot be shipped to the entered address, an available method may not appear at checkout or the affected item may need to be canceled and refunded.

Order Changes and Cancellations

We will try to help with an address correction or cancellation request before the order enters shipping, but changes are not guaranteed after processing begins or a label is created.

Returns and Shipping Charges

Shipping an order to a customer and returning merchandise are governed by separate rules. Please review the Returns & Refunds Policy before sending a return. Do not send an unauthorized return. Expedited shipping charges are generally non-refundable after the service is performed, except where required by law or when HealthandOutdoors is responsible for the service failure.

Changes to This Policy

We may update this Shipping Policy when our shipping services or operating practices change. The version posted when an order is placed applies to that order, subject to applicable law.

Contact

For shipping questions, use the contact information or contact form provided on the HealthandOutdoors website and include the order number when available.