Privacy Policy
Last Updated: August 24, 2026
HealthandOutdoors respects the privacy of our customers and visitors. This Privacy Policy explains how HealthandOutdoors ("HealthandOutdoors," "we," "us," or "our") collects, uses, discloses, stores, and otherwise processes information when you visit our website, create an account, place an order, communicate with us, participate in a promotion, or otherwise interact with our products and services.
This Privacy Policy applies to information collected through the HealthandOutdoors website and related online services operated by us.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Contact Information
For privacy-related questions or requests, you may contact HealthandOutdoors through the Contact Us options available on our website or by mail at:
HealthandOutdoors
403 Power House St.
McKinney, TX 75071
United States
1. Information We Collect
The information we collect depends on how you interact with HealthandOutdoors.
We seek to collect information reasonably necessary to operate our business, provide our services, process transactions, prevent fraud, improve the customer experience, communicate with customers, and market our products.
Information we may collect includes the following categories.
Information You Provide Directly
You may provide information to us when you:
-
Place an order
-
Create or use an account
-
Contact customer service
-
Submit a return or refund request
-
Subscribe to communications
-
Participate in a promotion or survey
-
Submit a review or other content
-
Communicate with us through our website
-
Otherwise voluntarily provide information
This information may include:
-
Name
-
Billing address
-
Shipping address
-
Email address
-
Telephone number
-
Account information
-
Order information
-
Product preferences
-
Customer-service communications
-
Return and refund information
-
Reviews, comments, or other content you submit
-
Marketing preferences
-
Other information you voluntarily provide
Payment Information
When you make a purchase, payment information such as your credit or debit card details may be collected and processed by our payment processors, ecommerce platform, financial institutions, or other payment-service providers.
HealthandOutdoors generally does not need to directly store complete payment-card numbers or card security codes when those transactions are handled by our payment providers.
We may receive limited payment-related information such as:
-
Payment method
-
Payment status
-
Transaction identifier
-
Billing information
-
Last digits or other limited identifiers associated with a payment method
-
Fraud or risk information
Account and Authentication Information
If accounts are available on our website, we may collect information associated with creating and maintaining your account, including:
-
Name
-
Email address
-
Account identifiers
-
Login information
-
Account preferences
-
Order history
-
Authentication and security information
Passwords and similar authentication credentials may be processed by the ecommerce platform or authentication provider used to operate the website.
Order and Transaction Information
We collect information relating to purchases and transactions, including:
-
Products ordered
-
Quantity
-
Purchase price
-
Discounts
-
Taxes
-
Shipping charges
-
Payment status
-
Shipping method
-
Delivery information
-
Returns
-
Refunds
-
Cancellations
-
Communications concerning an order
Device and Internet Activity Information
When you access our website, we and our technology providers may automatically collect information about your device and use of the website.
This information may include:
-
Internet Protocol (IP) address
-
Browser type
-
Device type
-
Operating system
-
Device identifiers
-
Referring website or page
-
Pages viewed
-
Products viewed
-
Search activity
-
Shopping-cart activity
-
Checkout activity
-
Dates and times of visits
-
Links or buttons selected
-
Approximate geographic location derived from an IP address
-
Cookie identifiers
-
Advertising identifiers
-
Website interaction information
-
Diagnostic and performance information
Customer-Service Information
If you contact HealthandOutdoors, we may collect and retain information associated with the communication, including:
-
Your contact information
-
Order number
-
Correspondence
-
Product questions
-
Complaints
-
Return information
-
Photographs you voluntarily submit
-
Shipping or delivery information
-
Other information necessary to investigate or resolve your request
Information From Third Parties
We may receive information from third parties that assist us in operating our business.
These may include:
-
Ecommerce platforms
-
Payment processors
-
Shipping carriers
-
Fulfillment providers
-
Fraud-prevention providers
-
Analytics providers
-
Advertising platforms
-
Marketplace or sales-channel providers
-
Customer-service providers
-
Marketing providers
-
Technology providers
-
Business partners
The information we receive depends upon the services provided and your interaction with those third parties.
2. How We Use Personal Information
HealthandOutdoors may use personal information for legitimate business purposes including the following.
Processing and Fulfilling Orders
We may use information to:
-
Process purchases
-
Verify transactions
-
Collect payment
-
Provide order confirmations
-
Prepare and fulfill orders
-
Arrange shipment
-
Provide tracking information
-
Confirm delivery
-
Process cancellations
-
Handle returns and refunds
-
Respond to order-related inquiries
Customer Service
We may use information to:
-
Respond to questions
-
Resolve complaints
-
Investigate delivery issues
-
Investigate damaged or defective products
-
Process returns
-
Verify purchases
-
Provide product assistance
-
Communicate regarding customer-service requests
Operating and Improving Our Website
We may use information to:
-
Operate the website
-
Maintain shopping-cart and checkout functionality
-
Remember preferences
-
Diagnose technical problems
-
Improve website performance
-
Understand how customers use our website
-
Improve navigation
-
Develop products and services
-
Improve merchandising and product selection
-
Measure website effectiveness
Security and Fraud Prevention
We may use information to:
-
Authenticate customers
-
Detect suspicious activity
-
Prevent fraudulent transactions
-
Protect customer accounts
-
Prevent abuse
-
Protect our systems
-
Investigate security incidents
-
Enforce our policies and agreements
-
Protect HealthandOutdoors, our customers, and others
Communications
We may use your contact information to communicate with you about:
-
Orders
-
Shipping
-
Delivery
-
Returns
-
Refunds
-
Account activity
-
Product or service issues
-
Policy changes
-
Customer-service matters
-
Other transactional or administrative matters
These communications may be sent even if you have opted out of promotional marketing because they relate to an existing transaction, account, or relationship with HealthandOutdoors.
Marketing and Advertising
Where permitted by law, we may use information to:
-
Send promotional communications
-
Recommend products
-
Measure advertising effectiveness
-
Understand customer interests
-
Create or identify customer audiences
-
Display advertisements
-
Personalize marketing
-
Measure conversions
-
Improve advertising campaigns
You may opt out of promotional email communications by using the unsubscribe mechanism provided in the message.
Opting out of marketing communications does not prevent us from sending transactional or service-related communications.
Legal and Compliance Purposes
We may process information as reasonably necessary to:
-
Comply with applicable laws
-
Respond to lawful governmental requests
-
Respond to subpoenas or court orders
-
Meet tax and accounting requirements
-
Maintain business records
-
Protect legal rights
-
Establish, exercise, or defend legal claims
-
Enforce our agreements
-
Prevent fraud
-
Protect HealthandOutdoors, our customers, or others
3. Cookies and Similar Technologies
HealthandOutdoors and our service providers may use cookies, pixels, tags, scripts, local storage, software development tools, or similar technologies.
These technologies may be used to:
-
Keep the website functioning
-
Maintain your shopping cart
-
Remember preferences
-
Maintain account sessions
-
Prevent fraud
-
Improve website performance
-
Understand website usage
-
Measure traffic
-
Perform analytics
-
Measure advertising
-
Attribute purchases to advertising campaigns
-
Personalize content
-
Support marketing and advertising
Types of Cookies
Cookies or similar technologies used on our website may include:
Essential Cookies
These support functions necessary for the website to operate, such as:
-
Shopping carts
-
Checkout
-
Security
-
Authentication
-
Fraud prevention
-
Website navigation
Blocking essential technologies may prevent portions of the website from functioning correctly.
Functional Cookies
These may remember preferences or provide enhanced website functionality.
Analytics Cookies
These may help us understand:
-
Website traffic
-
Visitor interactions
-
Popular products and pages
-
Website performance
-
Conversion activity
Advertising Cookies
Advertising and marketing technologies may be used to:
-
Measure advertising performance
-
Prevent repeatedly displaying irrelevant advertisements
-
Understand whether advertisements result in purchases
-
Create advertising audiences
-
Provide more relevant advertising
Depending on applicable law, certain uses of advertising technology may be considered "targeted advertising," "sharing," or a "sale" of personal data even when no money is exchanged for the information.
4. Google Services
HealthandOutdoors may use Google products and services in connection with our website, advertising, analytics, ecommerce activities, and product listings.
Depending on which services are enabled, these may include services such as:
-
Google Analytics
-
Google Ads
-
Google Merchant Center
-
Google Shopping
-
Google Tag Manager
-
Google Customer Reviews
-
Google conversion measurement
-
Other Google advertising, measurement, or ecommerce services
Google and related technologies may collect information such as:
-
Device information
-
IP address
-
Browser information
-
Website interactions
-
Advertising identifiers
-
Conversion information
-
Product activity
-
Purchase activity
Google's collection and processing of information through its services is also governed by Google's own terms, policies, privacy controls, and applicable law.
Where consent is legally required for particular advertising or analytics technologies, we may request that consent through tools made available on the website.
5. Ecommerce and Technology Providers
Our website may be operated using third-party ecommerce, hosting, payment, communications, analytics, security, fulfillment, and other technology services.
These providers may process information on our behalf or in connection with services they independently provide.
They may include categories such as:
-
Website hosting providers
-
Ecommerce platforms
-
Cloud providers
-
Payment processors
-
Banks and financial institutions
-
Shipping carriers
-
Fulfillment providers
-
Fraud-prevention providers
-
Customer-service systems
-
Email providers
-
Analytics providers
-
Advertising platforms
-
Search engines
-
Marketing providers
-
Software and technology providers
We may provide these companies with information reasonably necessary for them to perform their services.
6. When We Disclose Personal Information
We may disclose personal information as reasonably necessary for the purposes described in this Privacy Policy.
Service Providers and Contractors
Information may be disclosed to service providers that assist with functions including:
-
Website operation
-
Hosting
-
Payment processing
-
Fraud detection
-
Order fulfillment
-
Shipping
-
Delivery
-
Returns
-
Customer service
-
Analytics
-
Marketing
-
Advertising
-
Data storage
-
Cybersecurity
-
Accounting
-
Professional services
These providers may receive only the information reasonably necessary for the services they perform, subject to applicable agreements and law.
Shipping and Fulfillment
We may provide information such as your name, shipping address, telephone number, email address, and order information to shipping carriers, fulfillment providers, or logistics companies when reasonably necessary to deliver an order or resolve a shipping problem.
Payment Processing
Information necessary to authorize and process transactions may be disclosed to:
-
Payment processors
-
Credit-card networks
-
Banks
-
Financial institutions
-
Fraud-prevention services
Analytics and Advertising Partners
We may disclose or make available certain website, device, interaction, transaction, or advertising information to analytics and advertising providers.
Depending on applicable privacy law, some advertising-related transfers may be defined as "sharing," "sale," or processing for "targeted advertising."
Customers may have a legal right to opt out of certain such activities as described below.
Legal Requirements and Protection
We may disclose information when we reasonably believe disclosure is appropriate or necessary to:
-
Comply with law
-
Respond to a court order
-
Respond to a subpoena
-
Respond to lawful governmental requests
-
Investigate fraud
-
Protect our legal rights
-
Enforce agreements
-
Protect the safety or security of HealthandOutdoors, customers, or others
Business Transactions
If HealthandOutdoors or some or all of its assets or operations are involved in a merger, acquisition, financing, restructuring, bankruptcy, sale, transfer, or similar transaction, information may be disclosed or transferred as part of that transaction or the evaluation of that transaction.
7. Sale of Customer Contact Information
HealthandOutdoors does not sell customer contact information for monetary compensation.
We do not operate our website for the purpose of collecting names, addresses, email addresses, or telephone numbers to sell as contact lists to unrelated third parties.
We may, however, disclose information to service providers and other parties for the legitimate business purposes described in this Privacy Policy.
Additionally, certain privacy laws use broad definitions of terms such as "sale" or "sharing." Those definitions may include certain transfers involving analytics, cookies, advertising technology, or targeted advertising even when HealthandOutdoors does not receive money for the information.
Where applicable law provides a right to opt out of such processing, we will honor that right as required by law.
8. Sensitive Personal Information
HealthandOutdoors does not seek to collect sensitive personal information that is unrelated to an ordinary retail transaction.
Certain information required to complete a transaction or maintain an account may nevertheless be classified as sensitive personal data under particular laws.
For example, payment information or account authentication information may receive special treatment under applicable privacy laws.
We use such information only as reasonably necessary to provide services, complete transactions, maintain security, comply with law, or for other purposes permitted by applicable law.
We do not intend to use sensitive personal information to infer characteristics about individuals where prohibited by applicable law.
9. Data Security
HealthandOutdoors takes reasonable administrative, technical, and organizational measures intended to protect personal information appropriate to the nature of the information involved.
Our website and checkout systems are intended to use secure encrypted connections where personal information is collected.
We also rely on established ecommerce, hosting, payment, and technology providers to perform certain functions securely.
However, no website, database, network, transmission method, or information-storage system can be guaranteed to be completely secure.
Accordingly, HealthandOutdoors cannot guarantee absolute security of information.
Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe an account has been compromised.
10. Data Retention
HealthandOutdoors may retain personal information for as long as reasonably necessary for the purposes for which it was collected or for other legitimate business purposes.
Retention periods may depend upon factors including:
-
The nature of the information
-
The customer's relationship with HealthandOutdoors
-
Order and transaction history
-
Warranty or return periods
-
Fraud-prevention requirements
-
Tax requirements
-
Accounting requirements
-
Recordkeeping obligations
-
Contractual requirements
-
Legal obligations
-
Potential disputes
-
Security considerations
We may retain certain records after an account is closed, a transaction is completed, or a deletion request is received when retention is permitted or required by applicable law.
For example, transaction information may need to be retained for accounting, tax, fraud-prevention, dispute-resolution, or legal purposes.
11. Your Privacy Choices
Depending upon your location and applicable law, you may have some or all of the privacy choices described below.
These rights are not absolute and may be subject to legal exceptions, verification requirements, and limitations.
HealthandOutdoors reserves the right to deny or limit a request where permitted by applicable law.
Access
Where provided by law, you may request information about whether we process your personal data and request access to certain personal information associated with you.
Correction
Where provided by law, you may request correction of inaccurate personal information.
Deletion
Where provided by law, you may request deletion of certain personal information.
We may retain information notwithstanding a deletion request when retention is permitted or required for purposes such as:
-
Completing transactions
-
Maintaining business records
-
Complying with law
-
Preventing fraud
-
Protecting security
-
Exercising legal rights
-
Resolving disputes
-
Fulfilling tax or accounting obligations
Data Portability
Where required by applicable law, you may request certain information in a portable and reasonably usable format.
Targeted Advertising
Where applicable law provides such a right, you may request to opt out of processing of personal information for targeted advertising.
Sale or Sharing of Personal Information
Where applicable law defines certain advertising or other disclosures as a "sale" or "sharing," you may have the right to opt out of that activity.
Profiling
Where required by applicable law, you may have a right to opt out of certain profiling that produces legal or similarly significant effects.
HealthandOutdoors does not intend to use automated profiling to make decisions concerning access to employment, housing, credit, insurance, healthcare, education, or other similarly significant services.
Non-Discrimination
HealthandOutdoors will not unlawfully discriminate against a consumer for exercising privacy rights provided by applicable law.
12. How to Exercise Applicable Privacy Rights
To submit a privacy request, you may:
-
Use the Contact Us options available on our website; or
-
Write to us at:
HealthandOutdoors
403 Power House St.
McKinney, TX 75071
United States
Please clearly indicate that your communication concerns a Privacy Request.
Include sufficient information for us to understand your request and, where appropriate, verify that the request relates to you.
We may request information reasonably necessary to verify your identity and protect personal information from unauthorized disclosure, deletion, or alteration.
We will not request more information than reasonably necessary to verify and process the request.
If we cannot reasonably verify your identity, we may be unable to fulfill certain requests.
13. Authorized Agents
Where required by applicable law, an authorized agent may submit certain requests on behalf of a consumer.
We may require reasonable evidence that:
-
The agent is authorized to act for the consumer; and
-
The identity of the consumer can be verified.
We may also contact the consumer directly where permitted by law.
14. Appeals
Where applicable privacy law provides a right to appeal a decision regarding a privacy request, you may submit an appeal through the same Contact Us method used to submit the original privacy request.
Please identify the communication as a Privacy Request Appeal and provide sufficient information to identify the original request and the decision you are appealing.
We will process qualifying appeals within the period required by applicable law.
15. Opt-Out Preference Signals
Where required by applicable law, HealthandOutdoors will process legally recognized browser-based opt-out preference signals, such as a Global Privacy Control (GPC) signal, in the manner required by applicable law.
Such signals generally apply to the browser or device from which the signal is transmitted.
The effectiveness of these signals may depend upon the technology used on our website and the requirements of applicable law.
16. Email Marketing
If you subscribe to promotional email communications, we may use your email address and related information to send marketing communications.
You may unsubscribe from promotional emails at any time using the unsubscribe mechanism contained in the communication.
Unsubscribing from promotional email does not prevent us from sending non-promotional communications reasonably necessary to:
-
Complete transactions
-
Provide order information
-
Communicate regarding an account
-
Provide customer service
-
Send security notices
-
Address returns or refunds
-
Provide legally required notices
17. Text Messages
If HealthandOutdoors offers SMS or text-message marketing and you choose to enroll, your participation will be subject to the disclosures and consent requirements presented when you enroll.
Where required, consent to marketing text messages is voluntary and is not a condition of purchasing goods.
You may opt out of marketing text messages using the opt-out mechanism provided with those communications.
Carrier message and data rates may apply.
18. Children's Privacy
The HealthandOutdoors website and services are intended for a general audience and are not directed to children under 13 years of age.
We do not knowingly seek to collect personal information directly from children under 13 through the website.
If we learn that personal information has been collected directly from a child under 13 in circumstances prohibited by applicable law, we will take reasonable steps to address the information as required by law.
Parents or legal guardians who believe a child has provided personal information inappropriately may contact us through the methods described in this Privacy Policy.
19. California Privacy Rights
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended, when that law applies to HealthandOutdoors and the particular processing activity.
Applicable rights may include:
-
The right to know categories of personal information collected
-
The right to request specific personal information
-
The right to know the purposes for which information is used
-
The right to know categories of sources
-
The right to know categories of recipients
-
The right to delete qualifying personal information
-
The right to correct inaccurate personal information
-
The right to opt out of qualifying sale or sharing
-
The right to limit certain uses of sensitive personal information where applicable
-
The right not to receive unlawful discriminatory treatment for exercising privacy rights
These rights apply only to the extent provided by applicable California law.
Nothing in this Privacy Policy is intended to grant rights beyond those required by applicable law.
20. Texas Privacy Rights
Texas residents may have rights under the Texas Data Privacy and Security Act where the Act applies.
These may include the right to:
-
Confirm whether personal data is being processed
-
Access qualifying personal data
-
Correct inaccuracies
-
Delete qualifying personal data
-
Obtain certain data in a portable format
-
Opt out of targeted advertising
-
Opt out of qualifying sales of personal data
-
Opt out of certain profiling producing legal or similarly significant effects
-
Appeal certain decisions regarding privacy requests
-
Exercise applicable rights without unlawful discrimination
These rights are subject to the definitions, exceptions, limitations, applicability thresholds, verification requirements, and other provisions of Texas law.
21. Privacy Rights in Other U.S. States
Residents of other U.S. states may have additional privacy rights under their state's law.
Depending upon the law and whether it applies to HealthandOutdoors, these rights may include:
-
Access
-
Confirmation of processing
-
Correction
-
Deletion
-
Data portability
-
Opt-out rights
-
Rights concerning targeted advertising
-
Rights concerning certain sales of personal data
-
Rights concerning qualifying profiling
-
Appeals
-
Protection against unlawful discrimination
HealthandOutdoors will honor applicable privacy rights to the extent required by the law governing the particular request.
Nothing in this Privacy Policy should be interpreted as providing a statutory privacy right where the relevant law does not apply.
22. Third-Party Websites and Services
Our website may contain links to websites, platforms, applications, social-media services, payment services, or other resources operated by third parties.
HealthandOutdoors does not control the privacy practices of independent third parties.
When you interact with a third-party website or service, that party's privacy policy and terms may apply.
You should review the privacy practices of third-party services before providing information to them.
23. Social Media
HealthandOutdoors may maintain pages, profiles, advertisements, or other content on social-media and digital platforms.
If you interact with us through one of these services, the platform may collect or receive information according to its own privacy practices.
Information you intentionally make public through social media may be visible to other users.
24. Product Reviews and User-Submitted Content
If our website allows you to submit product reviews, photographs, comments, questions, or other content, information you choose to make public may be displayed publicly.
Do not submit confidential or sensitive personal information in content intended for public display.
We may use or display qualifying submitted content consistent with the terms presented when the content is submitted and applicable law.
We will not use a customer's personal information or image in advertising in a manner requiring consent without obtaining the required consent.
25. Fraud Prevention and Abuse
We may collect, analyze, preserve, and disclose information reasonably necessary to identify or prevent:
-
Fraudulent transactions
-
Account compromise
-
Chargeback abuse
-
Return fraud
-
Product substitution
-
Unauthorized access
-
Security threats
-
Violations of our policies
-
Unlawful activity
This may include information concerning devices, transactions, orders, payment attempts, shipping addresses, account activity, returns, and communications.
26. Information Required to Complete a Purchase
HealthandOutdoors may require information reasonably necessary to:
-
Identify the purchaser
-
Process payment
-
Prevent fraud
-
Calculate taxes
-
Deliver merchandise
-
Communicate about an order
-
Comply with applicable laws
We do not intend to require unrelated sensitive personal information merely as a condition of purchasing ordinary retail products.
Certain optional information may be requested to provide additional services or improve the customer experience.
27. Anonymous and Aggregated Information
We may create or use information that has been aggregated, de-identified, or otherwise processed so that it does not reasonably identify an individual.
Where permitted by law, such information may be used for legitimate business purposes including:
-
Analytics
-
Research
-
Product planning
-
Business planning
-
Website improvement
-
Inventory planning
-
Marketing measurement
-
Performance analysis
We may retain and use properly de-identified or aggregated information as permitted by applicable law.
28. Do Not Track
Some internet browsers include a "Do Not Track" feature.
Because there historically has not been a uniform industry standard for interpreting all Do Not Track signals, our website may not respond to traditional Do Not Track browser settings unless required by applicable law.
This is separate from legally recognized opt-out preference signals such as Global Privacy Control, which we will honor where required by applicable law.
29. Changes to This Privacy Policy
HealthandOutdoors may revise this Privacy Policy from time to time to reflect:
-
Changes to our business
-
Changes to our website
-
New technologies
-
Changes to service providers
-
Changes in data practices
-
Changes in applicable laws or regulations
-
Other operational changes
When we update this policy, we may change the Last Updated date shown at the top of the page.
Unless applicable law requires otherwise, the updated Privacy Policy will become effective when posted.
If a change requires additional notice or consent under applicable law, we will provide that notice or obtain that consent as required.
30. Contact Us
Questions, concerns, and qualifying privacy requests may be submitted through the Contact Us options available on the HealthandOutdoors website.
Written correspondence may also be sent to:
HealthandOutdoors
403 Power House St.
McKinney, TX 75071
United States
When contacting us regarding a privacy request, please provide enough information for us to understand and appropriately respond to the request.
Privacy Policy Summary
For convenience, the following summarizes several key aspects of this policy:
-
Business: HealthandOutdoors
-
Website purpose: Ecommerce and related customer services
-
Information collected: Contact, account, order, payment-related, device, website-use, customer-service, and related information
-
Primary uses: Order processing, fulfillment, customer service, security, analytics, website operation, advertising, marketing, and legal compliance
-
Customer contact lists: HealthandOutdoors does not sell customer contact information for monetary compensation
-
Advertising data: Certain advertising-related disclosures may legally constitute "sale" or "sharing" under some state privacy laws
-
Payment processing: Payment information may be handled by third-party payment providers
-
Cookies: Used for website operation, functionality, analytics, security, and potentially advertising
-
Security: Reasonable safeguards are used, but absolute security cannot be guaranteed
-
Data retention: Information is retained as reasonably necessary for business and legal purposes
-
Privacy requests: Available where required by applicable law
-
Children: Website is not directed to children under 13
-
Mailing address: HealthandOutdoors, 403 Power House St., McKinney, TX 75071, United States
This summary is provided for convenience. If there is any difference between this summary and the complete Privacy Policy above, the complete Privacy Policy controls.